- Joined
- Nov 25, 2003
- Messages
- 16,430
I myself only want to give my customer accurate information to which you have now supplied, it is clear there is no warranty on this breakage even though you say that Art & yourself have spoken to CMB about it. At this point if there is no guarantee that the honing process solves the issue I will advise him to strongly consider an HR or RS91 instead. I personally feel that it is not fair to you, your dealer network or the end users of these motors that there is a known problem & the manufacturer will not stand behind it. It is a rather nice gesture on your part that you have kept the price surpressed on this motor to possibly help offset the cost of replacement parts but you shouldn't be in that position in the first place. For what people are now paying for these engines a little better factory support to you & your customers should be expected. If you consider that bashing then so be it, I see it as just another reason we keep seeing nitro guys switching to gas..... h34r:
BTW- my reference to Tidewater's support on warrantying broken stuff was based on how they had been for a good number of years previous to this situation. I know of many instances where Sandy sent racers replacement parts at no charge when a legitimate failure occurred.
BTW- my reference to Tidewater's support on warrantying broken stuff was based on how they had been for a good number of years previous to this situation. I know of many instances where Sandy sent racers replacement parts at no charge when a legitimate failure occurred.
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